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How can we help?

Common questions

Why did my deploy have no root page?+

If your upload has no index.html at the root, we ask which page visitors should see first — or you can choose “no root page,” where files still serve at their own paths and / returns 404.

How do I redeploy over an existing project?+

Deploy again with the same project name. Each deploy creates a new deployment, and the newest becomes the production alias — unless you've rolled back, in which case auto-assignment is off until you undo.

Are my secrets safe in the build log?+

Yes. Any value 32 characters or longer that would print to the log is masked as [REDACTED], and common token shapes are masked regardless of length.

Can I roll back to any deployment?+

On Pro, yes — pick any deployment ever aliased to production. On Hobby, you can roll back to your previous production deployment.

Do custom domains cost extra?+

No. Custom domains work on every plan, including free Hobby. Teams usually upgrade to Pro for rollback-to-any and previews, not for the domain itself.

Can Triangle run my backend?+

No — Triangle is static only. There are no serverless functions or server runtime. Client-side JS is fine; server code needs a different host.

What happens when I hit a Hobby limit?+

Your site keeps serving; you're rate-limited until the window resets. Usage-based overages are blocked on Hobby, so there's no surprise bill.

How do I export my site?+

Your deployments are just the files you uploaded. Export them any time — there's no lock-in.

Is checkout real?+

Pro checkout runs in free demo mode through the platform gateway: it records a real order object and returns a confirmation. No card fields, nothing charged.

System status

All systems operational

● Operational
Edge NetworkOperational
Deploys & BuildsOperational
DashboardOperational
Web AnalyticsOperational
Custom DomainsOperational

Uptime over the last 90 days: 99.99%. Incident history is posted here as it happens.

Security

Secure by default.

Secret masking

Build-log values ≥32 chars and common token shapes are automatically redacted.

HTTPS everywhere

Every deployment is served over TLS on its subdomain and any custom domain.

Data export

Your files are yours. Export any deployment at any time — no lock-in.

Least data

We store your account email, your files, and privacy-first analytics events. That's it.

Report a vulnerability at security@triangle.dev.

Still stuck?

A real human on the team will get back to you within a day.

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